Refund policy
Our eCards are created and delivered online, and therefore may not be returned. If you are not satisfied with your eCard during the customization process, please contact customer service and they will work with you to make it right. Since each eCard is personalized to the customer's exact specifications we are unable to offer full refunds. Normal turnaround time to complete eCard orders is approximately 2-7 business days from receipt of all design assets from the customer.